Official email

Write to the address below. To speed things up, include your account email, app version and a description of the issue.

Connection problems, speed issues and app bugs — attach screenshots or logs.

Plan changes, invoices and refund requests.

Reseller, content and press enquiries — please state your organisation.

Good to know

We will never ask for your password or a payment verification code by email.
Only the contact details published on this site are official — beware of imitation sites.
Email is normally answered within one business day, longer around public holidays.